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Privacy Policy



Effective Date: 01/01/2023

At Zenith Hospitality Group, we value the privacy of our customers and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we obtain from our customers and website visitors. By accessing our website or using our services, you consent to the practices described in this policy.

Information We Collect

1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, postal address, and payment information, when you provide it to us voluntarily or when you use our services.

1.2 Non-Personal Information: We may also collect non-personal information, such as demographic data, IP addresses, browser information, and other anonymous statistical data, through the use of cookies or similar technologies when you visit our website.

2. Use of Information

2.1 Providing Services: We use the information we collect to provide and improve our services, respond to your inquiries, process transactions, and fulfill your requests. This may include contacting you about reservations, customer support, or other service-related matters.

2.2 Marketing Communications: With your consent, we may use your contact information to send you promotional emails or newsletters about our services, special offers, or updates. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the email.

2.3 Internal Purposes: We may use the information for internal purposes such as data analysis, research, and improving our website, services, and customer experience.

3. Information Sharing

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete it as soon as possible.

7. Changes to the Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted on our website, and the "Effective Date" at the top of the policy will indicate the latest revision. We encourage you to review this policy regularly for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@myzenithgroup.com.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.